Saturday, February 27, 2010

Why won't the hotel throw me a break in costs for our recepion? We are reserving the banquet room and 15?

rooms. Now they are telling me tha the hotels policy is that we cannot bring in our own large capacity coffee maker. It has to be commercially made coffee brought in or we can have them supply coffee for $2/person. This may not seem expensive until you apply it towards 50-60 guests that will bedrinking coffee. $1/cup would be more reasonable, in light of spending $1000's with them already.Why won't the hotel throw me a break in costs for our recepion? We are reserving the banquet room and 15?
Hotel policy is hotel policy for a very good reason... often, that reason is a previous lawsuit.





The hotel has people to employ, you know. Maids to clean the rooms, servers to set up the banquet hall, make and serve food if they are catering in-house, then break down and clean up when your event is over. Chances are they've already given you a nice break on the room price because you've reserved a block of rooms for an event. You can't expect them to want to LOSE money.Why won't the hotel throw me a break in costs for our recepion? We are reserving the banquet room and 15?
Hi and congratulations! The reason they won't cut you a deal is because they don't have to! Sorry....





I am super surprised that you can even bring in your own coffee. Hotels have a banquet policy to not only to protect them but your guests as well. Also, the state health code rules need to be followed (regarding bringing in food, etc.) Also, if they cut you a ';deal';, then just think....they would have to do the same for everyone! That is the reason that they have their dollar figures for food/beverages, etc. These are the prices that they need to stick to.





PS -- Where on earth can you get a cup of coffee for $1 these days? Really, where I live even in the small ';mom %26amp; pop'; type diner, the coffee is $2.
Congratulations on your upcoming wedding!





It is a liability to the hotel to bring in outside food and drink. The hotel is responsible for serving your guests per health department and state standards, because if they don't it's their license on the line. As far as what they're charging you can try to negotiate that down, but I wouldn't hold out much hope. If the hotel offers complimentary coffee to all of its guests I would ask for that same consideration. But you're going to get very basic.





Good Luck
Be persistent, speak to the manager if necessary. Our caterer won't allow anything we want to bring unless it's from a commercial vendor, either. Reason being is for liability purposes; if something is tainted the commercial vendor is responsible and they are bonded/insured.





Just a note though, since you've blocked 15 rooms the hotel should give you a break on the room rates if nothing else.
They're in a business, that's why! They don't have to throw you a break. If every business did that, then they'd all be going bankrupt. You either pay the $2 or don't have coffee. I'm being harsh, I know! But, they could have easily booked that banquet room and 15 rooms to another couple. It's not like your situation is out of the ordinary.





I'm always up for asking for a deal or break, but once the answer is no, I get over it and move on.





I also agree with the other posters about the liability involved with bring in your own items. That could be a reason too.
That's because they don't want you suing them if the coffee is tainted.





With vendors that they work with, the hotel at least knows that it's done per FDA standards.





When it's done by your coffee maker. . . They're not sure.





The same goes with food prepared by you. They can't take the risk.





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I'm surprised they are offering to let you bring in commercially made coffee at all. Most places give you one price per head that covers everything from soup to nuts including drinks, and they don't let you bring in anything they did not provide. .
The hotel is in business to make money. They have employees to pay and their families depend upon that salary to live.





Most hotels do offer discounts on hotel rooms for larger groups .





If this venue is too costly, scale down or choose another venue.
They just don't care. Sorry.!
Personally, I'd threaten to cancel the booking even if that meant forfeiting the deposit.


Second, I'd go buy like a 20 watt car AC/DC converter for about $60 and brew coffee out in the parking lot - maybe with a big sign explaining why, so as to embarrass the hell of of these snooty bat's turds!


Seriously!

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